Shipping FAQ


Do you ship worldwide and how much does it cost?

 

Yes - we ship worldwide, shipping rates varies between $3.99 up to $10.99 depending on the product, note that each additional product added to your order/cart get a huge discount on the shipping cost that can go up to 80% (example: a Hoodie shipping cost for Australia is $10.99 but the next one you add to your order will only have a shipping cost of $2.00).

Shipping always come with tracking because we want your experience to be as smooth and upfront as possible - just the way we like it.

 

For Non-US Customers * Please note that customs policies and import duties vary widely for international orders outside of the United States. Your local customs office can assist with any customs duties outside of our control.

 

What are your shipping and processing times?

 -Due to recent Covid-19 virus event, shipping time might be delayed depending of which country you are.

Fulfillment time: 2-7 business days (regardless of the order's destination), you will receive a tracking number right after the order is ready to ship.

 

United States: 3-4 days

 

United Kingdom: 2 - 5 days

 

Canada: 6 - 10 days

 

Australia: 2 - 14 days

 

Europe: 3 - 10 days

 

Latin America: 8 - 14 days

 

Other countries: Due to covid-19 event we can't ship to the following countries anymore: American Samoa, Angola, Azerbaijan, the Bahamas, Bermuda, Bolivia, Botswana, Brunei, Cambodia, Cameroon, Cayman Islands, Chad, Cook Islands, Costa Rica, Cuba, Curacao, Dominica, Dem. Rep. Of Congo, Dominican Republic, Ecuador, Fiji, French Guiana, French Polynesia, Gambia, Guatemala, Guyana, Haiti, Honduras, Iraq, Ivory Coast, Jamaica, Jordan, Kiribati, Kosovo, Kyrgyzstan, Laos, Liberia, Libya, Madagascar, Malawi,  Mauritania, Mauritius, Mongolia, Myanmar, New Caledonia, Panama, Papua New Guinea, Rep. Of Congo, Rwanda, Seychelles, Sierra Leone, Solomon Islands, South Africa, Sudan, Syria, Tajikistan, Tanzania, Timor-Leste, Tonga, Turkmenistan, Turks and Caicos Islands, Uganda, Uzbekistan, Vanuatu, Venezuela, Yemen, Zimbabwe.

We will udpates these informations over time depending of the world situation regarding the covid-19 event.

 

Where can I find my tracking number?

 

When your items are shipped out, you will receive an automatic notification from the system via email providing you with a tracking number.

 

If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!

 

If you need more detailed information, please shoot us an email at support@uts.com and we'll help you out!

 

 

Unexpected Delays due to Covid-19

 

In some instances the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.